Analisis Pengaruh Kepercayaan Nasabah Terhadap Risiko Menggunakan Layanan E-Banking

Authors

  • Alva Yenica Nandavita

DOI:

https://doi.org/10.31942/akses.v17i2.7463

Keywords:

Customer Trust, Risk, E-banking

Abstract

E-banking is a banking service product that utilizes the internet as a medium to channel financial data from banks to customers via mobile phones, smartphones or computers, which customers can use anytime and anywhere for 24 hours. This study aims to explain and analyze the effect of customer trust on the risk of using e-banking services for Islamic Banking students at the State Islamic College of Lampung Province. This research uses quantitative descriptive research. Meanwhile, for testing data analysis using validity test, reliability test, classical assumption test and simple linear regression test using SPSS ver.26. The results showed that there was a positive influence of customer trust on the risk of using e-banking services on Islamic Banking students at the State Islamic College of Lampung Province with a positive regression, so it can be said that customer trust (X) has an effect on the risk of using e-services. banking (Y).

Downloads

Published

2022-11-02

Issue

Vol. 17 No. 2 (2022): AKSES: JURNAL EKONOMI DAN BISNIS

Section

Articles

License

Authors who publish with this journal agree to the following terms: Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access). Open Access Policy